What defines internal communication?

Internal communication is fundamentally defined as the sharing of information and messages among individuals within the same organization. This can include conversations, meetings, emails, and any other form of dialogue that takes place among employees or between departments within the business. The primary purpose of internal communication is to ensure that everyone is informed, aligned, and engaged with the organization’s goals, strategies, and day-to-day operations.

Effective internal communication fosters a collaborative environment, enhances employee morale, and can lead to increased productivity. It is crucial for conveying important information such as company policies, updates, and initiatives that affect the workforce. By facilitating open lines of communication, businesses can also encourage feedback and create a culture of transparency.

The other options focus on external communications or interactions that do not fit the definition of internal communication. For example, discussions between different organizations or outreach to customers and social media engagement focus on external relationships rather than the interactions that take place within the organization itself.