What does TQM stand for?

Total Quality Management (TQM) is a comprehensive management approach focused on improving the quality of an organization’s products and services through continuous improvement, while also involving all employees at every level of the organization. The concept emphasizes the importance of customer satisfaction, process optimization, and the active participation of all members of the organization in improving quality.

TQM integrates various quality improvement strategies, tools, and techniques to achieve long-term success. This includes setting up systematic processes for error reduction, encouraging employee empowerment and teamwork, and fostering a culture that values customer feedback. By adopting TQM practices, organizations can enhance their operational efficiency, reduce costs, and improve overall performance, leading to higher customer loyalty and competitive advantage.

The other terms presented do not reflect the well-established concept of TQM. Total Quantity Management, Team Quality Measurement, and Transactional Quality Management do not capture the holistic and continuous focus on quality improvement that is fundamental to the Total Quality Management philosophy.