What is the primary function of a Quality Circle in a business?

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The primary function of a Quality Circle in a business is to provide a structured approach for employees to identify, analyze, and suggest solutions to quality-related issues within their work environment. Quality Circles typically consist of small groups of employees who meet regularly to discuss problems related to work processes, product quality, and efficiency. By encouraging employees to take an active role in improving their work conditions and quality of output, these circles harness the collective expertise and insights of team members, ultimately leading to enhanced operational performance and workplace morale.

This collaborative nature also empowers employees, as they are directly involved in the decision-making process regarding quality improvements. This proactive approach contrasts with other options that emphasize different aspects of employee engagement or management evaluation, which do not encapsulate the main goal of Quality Circles as effectively.

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