What is the role of "replacement" in consumer rights?

The role of "replacement" in consumer rights is fundamentally associated with providing consumers with a remedy when they receive a defective or faulty product. When a consumer acquires a product that does not meet the quality or performance standards expected, they have the right to a replacement, which typically means they can exchange the defective item for a new, functional one. This ensures that consumers are satisfied with their purchase, reflecting a fair practice within consumer law.

Replacement serves to uphold consumer confidence by guaranteeing that if a product fails to perform as advertised, the consumer is entitled to a direct remedy rather than being left with a non-functional item. This reinforces the seller's responsibility to deliver goods that are of satisfactory quality, fit for purpose, and as described. The focus here is on ensuring consumer protection and satisfaction by giving them a new product without additional costs or penalties.