Which of the following best describes 'Employee Empowerment' in TQM?

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Employee empowerment in Total Quality Management (TQM) refers to giving employees the authority, resources, and support necessary to contribute effectively to decision-making processes within the organization. This approach fosters a collaborative work environment where individuals are encouraged to take initiative, share their ideas, and participate in shaping the policies and practices that affect their work and the overall success of the organization.

Encouraging employee participation in decision-making aligns with the principles of TQM, which emphasizes quality improvement and involves all employees in the quest for better results. When employees feel empowered, they are more likely to be engaged, motivated, and committed to their roles, leading to higher levels of productivity and better quality outcomes.

This choice promotes a sense of ownership and responsibility among employees, which is crucial for building a culture of continuous improvement. In contrast, constricting roles, isolating team members, and limiting recognition would diminish motivation and discourage involvement, which goes against the foundational ideals of TQM. Thus, the focus on employee participation is essential for effective quality management within organizations.

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