Which scenario best illustrates upward communication?

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Upward communication refers to the flow of information from subordinate employees to their supervisors or higher levels of management. This type of communication is crucial for ensuring that management is aware of the concerns, suggestions, and feedback from the workforce.

In the scenario where an employee reports safety concerns to management, the employee is providing information that is valuable for the decision-making process and overall workplace safety. This act not only demonstrates the employee's engagement and responsibility but also showcases how management can respond to potential issues that may arise within the organization. It enables a proactive approach to problem-solving and enhances the overall communication flow within the business.

The other scenarios do not exemplify upward communication as they involve different flows of information. For instance, brainstorming for a new product is a collaborative effort among team members, which is more horizontal communication. A manager giving directives to staff is a clear case of downward communication, where instructions flow from a higher to a lower level. Lastly, the meeting between the finance director and the marketing director entails lateral communication since it occurs between two individuals at the same organizational level, focusing on discussing shared interests rather than conveying information up the hierarchy.

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